For me the journey's been different so I've got a background in operations so I did start in operations hands-on and then as I progressed throughout my career it's more about gaining the skills that will be tactical and strategic with the business And the challenge is for IT to be seen as a partner and as a core part of the business while still up until five, ten years ago the IT was just as you know an internal provider you know providing services to the business
So for me it's been a journey and still is, you know, a journey because it's more and more getting to the very top of the London School of Economics where I work just to make sure that I anticipate their demands rather than them coming to me with demands or decisions already been made that I'm expected to deliver