BBVA Takes a Transformational Approach to IT

The transformation that we are trying to accomplish The transformation that we are trying to accomplish is delivering new experiences and bringing new products to our customers The second one is how to transform the way we work, the way we are organised, basically to be able to build things at a different speed

And the third is the technology transformation Now for example when we want to put a new feature in the mobile or in our website, I need to be able to deliver new features in one week or less We want to leverage the best possible partners that we could find in the world The partnership for us means that Cisco is not only a supplier The relationship leads us to have a common goal aligned with our business objectives, to make decisions and deploy them, reducing the time to market

Our relationship is based on mutual confidence and transparency The word that has started to be used a lot was trust Trust means that we acknowledge the challenges of Cisco and Cisco acknowledges and understands our challenges, and we work together for a common goal If you look at the relationship that the people from Cisco and BBVA used to have and the one they have now, it's something completely different Now they are partners, they are colleagues, they work together

it's, I mean, the magic is there Working with Cisco has changed my perception of the company It's not just a technology provider

Expertise, know-how, influence The way they get the requirements, the way they design, the methodology, and the final deliverable Most important for us is to have access to the talent of the organisation, and have a dedicated team of enterprise architects, solutions architects, and programme managers

The enterprise architect is making sure that every solution we provide or every architecture we develop is fully aligned with the business priorities and the KPIs of BBVA There are a lot of benefits that are being captured by our business We are experiencing exponential growth at a rate of close to 50% BBVA has been elected last year by Forrester as the best banking app in the world I think that BBVA and Cisco have a promising future

We are really expanding the boundaries of the partnership And I think that we have much more to explore with them This is just the beginning!

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